Terms and Condition

Effective Date: 10th February 2025

Welcome to the website of Rose Gold Wins Ltd ("we", "our", "us"). By accessing or using our website [www.rosegoldwins.com] (the "Site"), you agree to comply with and be bound by the following Terms of Use ("Terms"). Please read these Terms carefully before using our Site. If you do not agree to these Terms, you must not use our Site.

1. Acceptance of Terms

By using our Site, you confirm that you accept these Terms of Use and agree to comply with them. We may update or modify these Terms at any time, and the most recent version will be posted on this page. Your continued use of the Site after any updates constitutes your acceptance of the revised Terms.
 

2. Eligibility

To use our Site, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using the Site, you confirm that you meet this eligibility requirement. If you are under 18, you must have parental or guardian consent to use the Site.
 

3. Account Registration and Security

To access certain features of the Site, you may be required to create an account. When registering, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account details, including your username and password, and for all activities that occur under your account.

If you believe that your account has been compromised, you must notify us immediately. We are not responsible for any loss or damage arising from your failure to comply with these obligations.
 

4. Use of the Site

You agree to use the Site for lawful purposes only. You may not use the Site:

In any way that violates applicable local, national, or international laws or regulations.
To transmit harmful or unlawful content, including viruses, malware, or spyware.
To engage in fraudulent activity or manipulate our competitions or services.
To infringe upon the intellectual property or other rights of Rose Gold Wins Ltd or any third party.
You must not attempt to gain unauthorized access to any part of the Site or any systems or networks connected to the Site.


5. Intellectual Property

All content on the Site, including text, graphics, logos, images, videos, software, and trademarks, is the property of Rose Gold Wins Ltd or its licensors and is protected by copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or create derivative works based on any part of the Site without prior written permission from Rose Gold Wins Ltd.
 

6. Privacy

We respect your privacy. Please review our Privacy Policy, which explains how we collect, use, and protect your personal data when you use the Site. By using the Site, you consent to the collection and use of your personal information in accordance with our Privacy Policy.


7. Refund Policy

No refunds of the entry fee will be given in any event, including;

(a)  if, following your entry into the competition, you subsequently find out that you are not eligible to enter the competition or claim the Prize;

(b) if, following your entry into the competition the eligibility criteria for entering the competition or claiming the Prize changes and you are no longer eligible; or

(c) if you are disqualified from the competition by Rose Gold Wins for any reason.

If the Entrant engages in:

(a) any form of fraud (actual or apparent);

(b) fraudulent misrepresentation;

(c) fraudulent concealment;

(d) hacking or interference with the proper functioning of the Website; or

(e) amending, or unauthorised use of, any of the code that constitutes the website all of their entries will be declared void, no refunds will be given and they may be prevented from participating in any future competitions.

 

8. Free Postal Entries

To enter by post, you must have an active account with Rose Gold Wins Ltd at the time your postal entry is processed. The details on your postcard must match exactly with those on your account.

To enter by post, send a handwritten plain postcard with the following details:

  1. Full name
  2. Address (including city and postcode)
  3. Telephone number
  4. Registered email address for your Rose Gold Wins Ltd account
  5. The name of the competition you wish to enter
  6. The correct answer to the skill based question
  7. Your choice of prize (if required) 
     

9. Third-Party Links

The Site may contain links to third-party websites, services, or content. These links are provided for convenience, and we do not endorse or control the content of third-party websites. Rose Gold Wins Ltd is not responsible for any loss or damage that may arise from your use of third-party websites or services.
 

10. How to Purchase Credit

Rose Gold Credit is site credit given to players as a gift and has no cash value and therefore can not be withdrawn.
 

11. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available" without any warranties, express or implied. We make no representations or warranties regarding the accuracy, reliability, or availability of the Site or its content.

We do not warrant that the Site will be error-free, uninterrupted, or free of viruses or other harmful components. You use the Site at your own risk.
 

12. Limitation of Liability

To the fullest extent permitted by law, Rose Gold Wins Ltd will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site, including but not limited to damages for loss of data, profits, or goodwill.

This limitation of liability applies regardless of the cause of action, whether in contract, tort, or otherwise.
 

13. Indemnification

You agree to indemnify, defend, and hold harmless Rose Gold Wins Ltd, its affiliates, officers, directors, employees, agents, and licensors from any claim, liability, loss, damage, or expense (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
 

14. Termination

We reserve the right to suspend or terminate your access to the Site at our discretion, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, you must immediately cease using the Site.
 

15. Governing Law and Dispute Resolution

These Terms of Use will be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

Any disputes arising from or in connection with these Terms or your use of the Site will be resolved through binding arbitration in accordance with the rules of the [relevant arbitration body], or, if applicable, the courts of England and Wales.
 

16. Force Majeure

We will not be liable for any delay or failure to perform under these Terms if the delay or failure is caused by events beyond our reasonable control, including, but not limited to, acts of nature, war, terrorism, government action, or technical failures.
 

17. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.
 

18. Entire Agreement

These Terms, together with our Privacy Policy, Cookies Policy, and any additional terms or conditions applicable to specific services, constitute the entire agreement between you and Rose Gold Wins Ltd regarding your use of the Site.
 

19. Company Registration Number

Comp reg number is 15926220
 

20. Contact Us

If you have any questions or concerns regarding these Terms of Use, please contact us at:

Rose Gold Wins Ltd
Email: hello@rosegoldwins.co.uk
Address: Office 7, 35 - 37 Ludgate Hill, London, EC4M 7JN, United Kingdom

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